Our team redesigned the entire rod management program with the intent of consolidating all data in a centralized way. We embedded each step (either spreadsheet based or paper based) of the rod management workflow inside the application and opened it up to our client’s customers to ensure that key fields are auto-populated without the need of human input. Our idea was to help our client save time on redundant data entry, while giving real-time insights to their customers when they needed it.
RLC’s dashboard is a view of the most important metrics for each of their customers. In this case, it was the total number of guided and slick rods by size, the number of trucks out for inspection, and the location that the inspection took place. Once clicked, RLC could dive deeper into the customer’s inventory and complete the applicable form requirements within that customer account.
RLC’s customers would also get visibility into their inventory in real-time. Their password protected account would allow them to view inventory, their order history, and easily manage their communication with RLC within the application. Additionally, customers would be able to place new orders and download the required documentation in the application easily.
Technological change is never an isolated phenomenon. This revolution takes place inside a complex ecosystem which comprises business, governmental and societal dimensions. To make a country fit for the new type of innovation-driven competition, the whole ecosystem has to be considered.