OUR AI SOLUTIONS APPROACH

Hypergiant is the best team I have ever worked with. I learned more about designing and developing intelligent experiences in two days with Hypergiant, than I have in 20 years.

Rob Taylor

Chief Technical Officer of Carlyle Aviation Group

Our Three-Step Approach to Solving Our Customers’ Big Problems

Step One:

Understanding Your User’s Needs

Knowing who you are solving for is essential to our process. Our future goal is always ensuring that AI/ML solutions we develop and deploy provide continuous value and solve a real need.

Step Two:

Engaging in the Agile Cycle

We focus on Agile design and development while staying aligned with legacy system integration requirements, data governance, and business KPIs.

Step Three:

Launching Your Product & Iterating

While our products can be plug-and-play, our work isn’t done until we’ve customized it to your satisfaction and we’ve given you the tools, training, and resources needed to support your solution. We also augment that support with ongoing changes and new feature additions.

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Delivering Best-In-Class Solutions for Your Company’s Future

Delivering Best-In-Class Solutions for Your Company’s Future

We pride ourselves on being able to deliver best-in-class solutions for tomorrow – whether you are integrating solar panels into the next-gen energy grid, or improving the customer experience for travelers to Mars. The bigger the challenge, the more excited we are to help you achieve it.

Areas in which we’ve previously supported customers:

  • Intelligent Operations Platforms
  • Predictive Modeling and Maintenance
  • Battlefield Decision Support
  • Customer Experience Automation
  • Real-Time Data Visualization
  • Supply Chain Optimization
  • Workforce Optimization
  • Inventory Forecasting
  • Industrial Process Intelligence
  • Robotic Process Automation
  • Fraud & Anomaly Detection
  • Healthcare Risk Modeling

Here Are A Few Ways We've Helped Customers

Dashboard
Intelligent Operating Platform

Intelligent Operating Platform

The Problem:

The military needs an extremely powerful tool to command and control courses of action while boosting real-time situational awareness.

The: Solution

We developed a data-driven, intelligent operating picture to provide operators with comprehensive data feeds and intelligent decision-making capabilities in seconds, removing the need for complex manual tasks.

The Outcomes:

Our solution has received a Certificate to Field (CtF) and helps drive security across NORAD/NORTHCOM to support the Homeland Defense mission area.

Have a similar problem? We can help.

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Supply Chain/Inventory Optimization

Supply Chain/Inventory Optimization

The Problem:

Shell customers wanted to manage and support their entire fleet with mobile fueling – a complicated logistical problem in the saturated oil and gas market.

The Solution:

We developed TapUp, a platform to help consumers schedule fueling and vehicle services in just a few taps.

The Outcomes:

The only major brand to step into mobile fueling, TapUp  created a brand-new revenue stream (estimated $500 million total addressable market) in the $41 billion U.S. retail fuels market.

Have a similar problem? We can help.

AI Global Initiatives

AI Global Initiatives

The Problem:

Nestlé needed to scale its AI strategy to improve organizational readiness for an intelligence revolution.

The Solution:

We developed a pragmatic, ethical framework encouraging fearless adoption of AI solutions to empower the full enterprise to leverage technology to deliver measurable, augmented value for employees, partners and customers. Through a series of interactive trainings, lectures and interviews, we built a repeatable framework for deploying and embedding new technologies.

The Outcomes:

We developed a simplified framework for scaling new solutions.

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Consumer Behavior Prediction

Consumer Behavior Prediction

The Problem:

TGIFridays saw an opportunity to excite and delight customers by helping them to predict what they wanted to drink.

The Solution:

An AI-driven digital experience called FLANAGAN was developed. Through the experience, bar patrons can define a few parameters before it creates a unique, never-before-consumed drink. By leveraging this experience, the restaurant can gather countless new data points to achieve the fabled “360º View of the Customer.”

The Outcomes:

$150 million in incremental revenue growth was added through the use of AI.

Have a similar problem? We can help.

Robotic Process Automation

Robotic Process Automation

The Problem:

General Electric (GE) requested our help in solving the complicated issue of how and when to deploy human capital.

The Solution:

We built the GE Control Tower to allow automatic data analysis and data syncing across hundreds of locations. This saved time and money through quick error flagging and using machine intelligence to scale/oversee global success in each plant.

The Outcomes:

Using beautiful dashboards for complex KPIs, the GE Control Tower connects hundreds of automated bot systems and delivers intelligent data processing, automatically resulting in process optimization/data-driven recommendations.

Have a similar problem? We can help.

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Customer Experience Automation

Customer Experience Automation

The Problem:

Lost phone calls were costing Wingstop money and tying up employees, impacting their ability to handle customer complaints.

The Solution:

Our solution created a personalized telephone ordering experience that required zero waiting, remembered the caller in the future, and facilitated the lost order recovery at every store in the country.

The Outcomes:

We generated over $34,650,000 in revenue potential through recovering previously lost orders, that also frees employees to focus on in-person service.

Have a similar problem? We can help.

CONTACT

Contact

We are excited to hear from you and look forward to better understanding how we can work together to drive powerful outcomes for your mission-critical initiatives.